CAMERA SERVICES

EXTRA OPTIONS & SERVICE CHARGES
 

• TECH & FIELD SUPPORT  - (Included)
  All online support & on site warranty issues are included for the length of your rental  (7-14 Business Day Response time)
  This includes malfunction to equipment or installation not caused by damage (accidental or incidental) or neglect.
  Field Service call outs due to false triggers, site neglect, client intervention or installation, will be charged at standard rates.
  This may include us moving items that are causing a camera to falsely trigger, unsecured items on site, solar panels shading and damage.
  A standard call out fee of of $150 (which includes first 20 mins) applies to all other servicing of equipment, salvage or damage repairs.
  ($75 per 20minutes there after)  Travel Fees will apply.
   

• STANDARD DELIVERY/COLLECTION 
  
  STANDARD Delivery (12 Week Rental):    1 Week rent (Charged in arrears at end of term)
  STANDARD Collection (12 Week Rental): 1 weeks rental. (Equipment can be returned to one of our depots FOC)
  
  SHORT TERM RENTAL Collection / Delivery $150 / $150  (Equipment can be returned to one of our depots FOC)
  
  SITE ALARMS Delivery / Collection (12 Week Rental):  $125 / $75
  DECOY UNITS Delivery / Collection (12 Week Rental):  $85 / 1 Weeks Rent
  
  Travel  (Charged at $2.80 KM) Includes driver / Tech Time / Back to base
  
  STANDARD  Delivery /  Collect (7-14 Days) = 1 Weeks rent
  URGENT  Delivery / Move / Collect (Same Week) + $220 (When available)
  URGENT  Delivery / Move  / Collect (Same Day) + $450 (When available)
  URGENT Fees will only apply when a standard pick up is not booked (7-14 Days)
  WHY the extra fee? All camera schedules are completed on a Thursday, the week before. Because your equipment has not been booked into a normal suburban travel schedule, a dedicated external contractor will be required to travel to your site and collect / move the gear and return it to our depot.
  
  Book Urgent move
   

• CAMERA / EQUIPMENT RE-LOCATION  (To New Site)
  
  Porta Loo Mounted - Single Camera (Move to New Site) - $125 
  Fence Mounted - Single Camera (Move to New Site) - $125 
  Water Cube (IBC) - (Drain/Move/Client to Fill with water) Single Camera  (Move New Site) - $155
  Water Cube (IBC) - (Drain/Move/Fill) Single Camera  (Move New Site) - $165
  Water Cube (IBC) - (Drain/Move/Fill) Twin Camera  (Move New Site) - $185
  Fixed Site Alarms - Single Site (Remove & Move New Site) - $125
  Portable Site Alarms - Single Site (Remove & Move New Site) - $95
  
  + Includes 5KM between sites. Standard Travel Fees apply after this time
  
  (Includes Travel from base to to site. Dismantle Unit (Empty Base), Remove Signage,  Reset Camera / Recommission Camera & Decoy Cameras. Clean, Check, Replace as needed. Batteries / Solar Panel /  Camera. App, IT & Cloud Updating.. Set up in new location. Price is per unit. Discount may be applied for multiple Units on same site.  Can a client move the camera themselves? Absolutely! See FAQ
   

• Online Camera Tune Up - $65
  Let us go right through your camera settings online and make sure everything is 100%. We will fine tune all set ups and report back on system function.
   

• On-Site Camera Tune Up - $125
  At different times of the year your batteries & solar panel may need moving and / or topping up if they fall into winter shade with less light. You can manage this yourself or let us do it for you and and make sure everything is 100%. We will move panels as needed, changeover batteries, fine tune all set ups and report back on system function.
   

• TIME LAPSE  (Per Camera)
  + Tune up and clean (As above)
  + Camera moves (As above)
  + Site Attendance (Tech Support) As above
  + Editing $150 Per Hour
  + Back Ups $55 Each
   

• I-CLOUD

+ $2.49 (Adds 90 Day Cloud Back Up to any kit)
+ Cameras come standard with SD card and App recording, but you can add remote Cloud back up for $2.40 Per Week for more peace of mind.
+ 90 Day Back Up
+ Full HD
 

• INSURANCE (Cameras)
  + 18% of your rental adds insurance to any kit*. (Most clients add cameras to their own site insurance policies)
  + Covers theft  of Cameras
  + Covers damage of Cameras
  + Based on rating 7 area or lower. *$380 Excess will apply
  + Does not cover any public Liability
   

• INSURANCE (Trailers)
  + 18% of your rental adds insurance to any trailer.
  + Covers theft  of Camera / Trailer
  + Covers damage of Camera / Trailer
  + Based on rating 7 area or lower. $850 Excess will apply
  + Does not cover any public Liability
   

• Cloud Access - $65
  You can access all your videos via the SD card in your camera, but we also back up to the cloud for you in case your camera was stolen or damaged. We can access download for one event on one day for the fee listed above.
  
  Travel Areas
  Our Standard areas cover :
  Aldinga - Two Wells.
  Two Wells - Gawler
  City - Murray Bridge 
  
  EXTRA Travel rates will apply for areas outside standard
   

• Early Termination
  Early equipment rental termination will be charged at the minimum length of hire.  (150 days minus paid rental, unless on short term hire)
  
  Any services requested above are sent out on 14 day accounts. Please Contact us with any questions. When ordering a "re-position", this is a great time to add new items such as decoy cameras, tamper alarms, lighting etc.